Support

How can we help?

For questions, feedback or help with Graceup, email hello@graceup.app. Please include your app version, your device (iPhone, iPad or Android) and a short description of the issue. A screenshot helps. Never send passwords or access credentials.

Manage your subscription

On iOS, manage or cancel Graceup Premium in your Apple Account settings: apps.apple.com/account/subscriptions. On Android, open Google Play, then Payments & subscriptions, then Subscriptions: play.google.com/store/account/subscriptions. Deleting the app or your journal does not cancel a subscription.

Restore your purchase

If you bought Premium and the app does not show it, open the Premium screen and tap Restore purchases while signed in to the same Apple Account or Google account you used to buy it.

Delete your data

In the app, open Settings and choose Delete all data. To request deletion outside the app and learn what is removed or kept, read Delete your data or email hello@graceup.app. Never send passwords or access credentials.

Report community content

Use the report option on a public post or on a private message you received in the app. You can also block its sender. For more help, email hello@graceup.app.

Legal

Read the Privacy Policy and the Terms of Service.