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Tell us your phone model and what you were doing when it happened. It helps us fix things faster.

Quick answers

Manage or cancel Premium

On iPhone: Settings, your name, Subscriptions, Graceup. On Android: Google Play, your profile, Payments and subscriptions, Subscriptions.

Billing questions →

Premium on a new phone

Sign in with the same Apple ID or Google account, open Graceup and tap Restore purchases on the Premium screen.

Delete your data

In the app, open Settings and delete your data. This removes your anonymous identity and everything stored in the app.

Privacy Policy →

Report a post or message

Use the menu on the post or message and tap Report, or block the sender. Moderators review every report within 24 hours.

Community rules →